All email and SMS in one place — read receipts, group messaging, automated confirmations. Powered by Twilio's enterprise network. Never lose a customer conversation again.
JobVivi's SMS is built on Twilio's carrier-grade infrastructure. All messages are TCPA compliant. Customers opt in when they provide their phone number and can stop anytime by replying STOP.
✓TCPA compliant opt-in flow
✓Dedicated local business number (Starter+)
✓Carrier-grade delivery via Twilio
Automated Confirmation
SMS sent — Martinez Residence · 1h before job
Hi Alex! Just a reminder — your HVAC service is tomorrow, Thu Apr 10 at 8:00am. Reply YES to confirm or call us to reschedule. — GreenLawn Services
Message History
📋Estimate sentEmailMar 28
📱Estimate follow-upSMSMar 31
✅Job confirmedEmailApr 1
🔔Day-before reminderSMSApr 8
💳Invoice sentEmailApr 9
How It Works
Every message, always in context.
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1
Customer opts in
When adding a phone number, customers are invited to opt in to SMS and email communications from your business.
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2
Send from anywhere
Compose a message from the customer profile, a job page, or the inbox. Choose SMS, email, or both.
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3
Customer replies
Replies come straight back to your JobVivi inbox — threaded by customer, so context is never lost.
4
Full history saved
Every message is logged on the customer's profile forever. New team members can get up to speed instantly.
Everything Included
Communication built for field service.
📬
Unified Inbox
Email and SMS conversations in one place. No switching tabs, no lost threads, no missed replies.
✓
Read Receipts
See when your message was delivered and when it was read. Never wonder if the customer saw it.
👥
Group Messaging
Send a message to multiple customers at once — great for weather delays, schedule changes, or promos.
🤖
Automated Confirmations
Appointment reminders and booking confirmations go out automatically, hours before each job.
📡
Twilio-Powered
Built on Twilio's carrier-grade infrastructure for reliable delivery and enterprise-level performance.
📱
Dedicated Numbers
Get a dedicated local phone number for your business SMS — available on Starter+ plans.
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Message History
All conversations are stored on the customer profile indefinitely. Perfect for disputes and reference.
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Bulk Broadcast
Reach your entire customer list at once. Announce seasonal services, promotions, or important updates.
Powered by
Enterprise-grade messaging infrastructure.
Twilio SMS
Email Delivery
Customer CRM
Estimates & Invoicing
Jobs & Scheduling
Every conversation in one place.
Stop losing customer messages across email, text, and voicemail. JobVivi brings them all together.