Every message. One inbox.
All email and SMS in one place — read receipts, group messaging, automated confirmations. Powered by Twilio's enterprise network. Never lose a customer conversation again.
Enterprise messaging, built for small business.
JobVivi's SMS is built on Twilio's carrier-grade infrastructure. Texts only go to customers who have opted in — by tapping “Yes, text me” on their invoice, estimate, or portal, texting START, or giving you consent you record in JobVivi — and they can stop anytime by replying STOP.
- Consent recorded with date and method
- Dedicated local number add-on ($5/mo)
- Carrier-registered delivery via Twilio
Every message, always in context.
- 1
Customer opts in
When adding a phone number, customers are invited to opt in to SMS and email communications from your business.
- 2
Send from anywhere
Compose a message from the customer profile, a job page, or the inbox. Choose SMS, email, or both.
- 3
Customer replies
Replies come straight back to your JobVivi inbox — threaded by customer, so context is never lost.
- 4
Full history saved
Every message is logged on the customer's profile forever. New team members can get up to speed instantly.
Communication built for field service.
Unified Inbox
Email and SMS conversations in one place. No switching tabs, no lost threads, no missed replies.
Read Receipts
See when your message was delivered and when it was read. Never wonder if the customer saw it.
Group Messaging
Send a message to multiple customers at once — great for weather delays, schedule changes, or promos.
Automated Confirmations
Appointment reminders and booking confirmations go out automatically, hours before each job.
Twilio-Powered
Built on Twilio's carrier-grade infrastructure for reliable delivery and enterprise-level performance.
Dedicated Numbers
Get a dedicated local phone number for your business SMS — a $5/mo add-on on any paid plan.
Message History
All conversations are stored on the customer profile indefinitely. Perfect for disputes and reference.
“On the Way” Texts
Techs send a heads-up from the mobile app in one tap, using a template you write once.
Enterprise-grade messaging infrastructure.
Every conversation in one place.
Stop losing customer messages across email, text, and voicemail. JobVivi brings them all together.