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No black-hole inboxes. Pick the team you need — support, sales, billing, or press — and your message lands directly with the humans who can act on it. We reply within one business day.

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Already a JobVivi customer? Open a support request inside the app — every ticket is tracked, and replies land in your inbox and your Help & Support page.

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Curious whether JobVivi fits your crew? Ask for a walkthrough, pricing detail, or a live demo — a real person answers.

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Media inquiries, integrations, and partnership ideas. Tell us what you have in mind.

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Existing customers with a product issue get faster help from Help & Support inside the app.

JobVivi is a product of Vivi Ventures LLC · 30 N Gould St, Ste N, Sheridan, WY 82801
Prefer email? support@jobvivi.com reaches us too — the form just routes you faster.

JobVivi

Field-Service Business Management Platform for Small Businesses

About JobVivi

JobVivi is a US-based B2B SaaS platform that helps field-service businesses — cleaning, landscaping, HVAC, plumbing, and handyman trades — manage their customers, jobs, estimates, invoices, scheduling, route optimization, and customer communications including transactional SMS.

Operated by: Vivi Ventures LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States.
Contact: support@jobvivi.com
Website: https://jobvivi.com

SMS Program Summary (JobVivi Business Notifications)

Program name: JobVivi Business Notifications
Brand: JobVivi (Vivi Ventures LLC)
Message types (transactional only — no marketing): appointment reminders, on-my-way notifications, job status updates, invoice and estimate delivery, and customer support replies.
Opt-in (web): Customers opt in by tapping "Yes, text me" on a consent banner displayed on their invoice or estimate page at https://jobvivi.com/invoice/{id} and https://jobvivi.com/estimate/{id}. The banner discloses message types, frequency, message and data rates, HELP and STOP instructions, and links to the Privacy Policy and Terms. The checkbox is never pre-checked and providing a phone number is never required to view or pay an invoice or sign an estimate.
Opt-in (point-of-service): Businesses obtain verbal consent by reading a verbatim script to the customer that discloses message types, frequency (~5 msgs/month), message and data rates, HELP and STOP instructions, and the location of the Privacy Policy (jobvivi.com/privacy). The business then records this consent by ticking an attestation checkbox in the JobVivi dashboard. The checkbox is not pre-checked.
Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT. Reply any of these to any message at any time.
Opt-in keywords (resubscribe): START, YES, UNSTOP, OPTIN, SUBSCRIBE.
Help keywords: HELP, INFO.
Message frequency: Up to approximately 5 messages per month per recipient. Message and data rates may apply.
Cost: Msg & Data Rates May Apply.
Enforcement: All consents are stored with timestamp and method. No SMS is sent without confirmed opt-in. Opt-outs are honored immediately and enforced at the platform API level.
Privacy policy: https://jobvivi.com/privacy
Terms of service: https://jobvivi.com/terms

Privacy Policy — SMS Data Disclosure (Section 3 of /privacy)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not share, sell, or use SMS opt-in data or customer phone numbers for our own marketing purposes, nor do we share this data with third parties for their marketing purposes. SMS opt-in data is not shared with any third parties except as required to deliver the message (i.e., passing the message through our SMS provider, Twilio).

SMS data collected through the JobVivi platform — phone numbers, opt-in consent status and timestamp, opt-out status, and message delivery metadata — is used solely to facilitate business-to-customer text communications on behalf of the account holder, honor opt-out requests, and maintain consent records for regulatory compliance.

End customers may opt out at any time by replying STOP to any message. Reply HELP for help. Read the full privacy policy at https://jobvivi.com/privacy.

Terms of Service — SMS Section (Section 5 of /terms)

SMS Program Summary: JobVivi Business Notifications is a transactional SMS program operated by JobVivi (Vivi Ventures LLC). Customers receive appointment reminders, on-my-way notifications, job status updates, invoice and estimate delivery, and customer support replies. Customers opt in via the consent banner on their invoice or estimate page, in the customer self-service portal, or by recording point-of-service verbal consent via the business dashboard. No messages are sent without confirmed opt-in.

Opt-out: Reply STOP at any time to cancel. Customers will receive one confirmation message and no further messages. Help: Reply HELP for assistance. Frequency: Varies based on business activity, up to approximately 5 messages per month. Cost: Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

Read the full terms of service at https://jobvivi.com/terms.